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General Terms and Conditions

NLdigital Terms 2025. The standard for the ICT industry.

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NLdigital Terms 2025

All offers and agreements of BrainStax B.V. are subject to the NLdigital Terms 2025, filed with the District Court of Midden-Nederland, Utrecht.

The NLdigital Terms are the industry terms for the ICT sector in the Netherlands. They regulate the rights and obligations between ICT providers and their clients in a balanced manner. The terms are written for business use.

What's in the terms?

The NLdigital Terms 2025 consist of 16 chapters covering all relevant aspects of an ICT collaboration:

  1. General provisions
  2. Compliance
  3. Cybersecurity
  4. Processing of personal data
  5. Data sharing
  6. Artificial intelligence (AI) and SaaS
  7. Software
  8. Development of software and websites
  1. Software maintenance and support
  2. Consulting
  3. Staffing services
  4. Education and training
  5. Hosting, including online platforms
  6. Purchase of equipment
  7. Rental of equipment
  8. Maintenance of equipment

Additional information

Dutch law

All agreements are governed by Dutch law. The terms are filed with the District Court of Midden-Nederland, Utrecht.

Data processing agreement

In addition to the general terms, we conclude a data processing agreement where necessary for the processing of personal data.

ISO 27001

BrainStax is ISO/IEC 27001 certified. We maintain strict security standards for all data and systems.

Available in multiple languages

The NLdigital Terms 2025 are also available in English and German for international collaborations.

Questions about the terms?

Get in touch. We're happy to explain everything.

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