Privacy Policy

1. Who we are

BrainStax B.V. is responsible for the processing of personal data as set out in this privacy policy.

BrainStax B.V.
's-Hertogenbosch, The Netherlands
Chamber of Commerce: 56492839
Email: info@brainstax.com

BrainStax is ISO 27001 certified. Information security is central to everything we do.

2. What personal data we collect

BrainStax processes personal data because you use our services and/or because you provide it to us. Below you will find an overview.

Via the contact form and AI Inspiration Session

• Name
• Email address
• Phone number
• Organisation name
• Sector
• Content of your message or question

Via the download form (paper)

• Name
• Email address
• Organisation name (optional)

Automatically collected

• IP address
• Browser type and version
• Visited pages and click behaviour
• Date and time of visit

3. What we use your data for

BrainStax processes your personal data for the following purposes:

• Contacting you in response to your question or registration
• Planning and conducting AI Inspiration Sessions
• Sending the requested paper
• Improving our website and services
• Complying with legal obligations

4. Legal basis

BrainStax processes your personal data on the following legal bases:

• Consent: You have given consent for the processing (for example when downloading the paper)
• Performance of a contract: The processing is necessary for the performance of a contract
• Legitimate interest: The processing is necessary for our legitimate interests, such as improving our services
• Legal obligation: The processing is necessary to comply with a legal obligation

5. How long we retain your data

BrainStax does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected.

• Contact details: Maximum 2 years after last contact, unless there is an active agreement
• Download data: Maximum 1 year after download
• Website data: Maximum 26 months (in accordance with cookie settings)
• Financial data: 7 years (legal retention requirement)

6. Sharing with third parties

BrainStax does not sell your data to third parties. We only share your data with third parties when necessary for the performance of our services or to comply with a legal obligation.

We use the following service providers:

• Hosting provider: For hosting our website
• Email provider: For sending emails
• Analytics service: For analysing website traffic

We have signed a data processing agreement with all processors to ensure the security and confidentiality of your data.

7. Security

BrainStax takes the protection of your data seriously. We are ISO 27001 certified and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.

If you believe your data is not properly secured or there are indications of misuse, please contact us at info@brainstax.com.

8. Your rights

You have the right to:

• Access: You may request which personal data we process about you
• Rectification: You may have your data corrected if it is inaccurate
• Erasure: You may request deletion of your data
• Restriction: You may request restriction of processing
• Portability: You may request transfer of your data
• Objection: You may object to the processing

Send your request to info@brainstax.com. We will respond within 30 days. We may ask you to identify yourself. You always have the right to file a complaint with the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl).

9. Cookies

BrainStax uses cookies to ensure the website functions properly and to analyse usage.

Functional cookies

Necessary for the website to function. Always placed.

Analytical cookies

Used to analyse and improve website usage. This data is processed anonymously.

Marketing cookies

Only placed with your consent. These cookies are used to show you relevant content.

Read our full cookie policy →

10. Changes

BrainStax reserves the right to modify this privacy policy. Changes will be published on this page. We recommend checking this policy regularly. This privacy policy was last modified on February 14, 2026.

11. Questions?

Do you have questions about this privacy policy or how we handle your data? Contact us:

BrainStax B.V.
Email: info@brainstax.com
Phone: +31 (0)85 - 40 11 632