FRICTION SCAN
What can data and AI save your organization?
5 questions. 3 minutes. Direct your own number.
5 QUESTIONS
Where does friction sit?
Recognize the situations. Pick what fits best.
Before you start: think of a concrete situation
Think of a moment from the past week where something didn't go as you wanted. A report that took too long. Information you couldn't find. A decision that was delayed. Keep that situation in mind while answering the questions.
Most directors recognize at least three of these five situations.
Answer all 5 questions first.
YOUR ORGANIZATION
Almost there. We need three numbers.
To calculate your personalized friction cost.
YOUR ANNUAL UPSIDE
Friction score: 0/20 · ...
€0
per year your organization can unlock when you redeploy the freed capacity to work that improves results
Friction currently costs you €0 per year in lost time. You recover those costs. The rest comes from reinvesting those hours in higher-impact work.
Your answers determine friction hours per employee per week. We multiply by your number of employees, working weeks per year, and hourly employer cost (salary + 35% social charges).
This is a conservative estimate, not a best-case scenario. Goal: conversation starter, not accountant's report.
HOW TO RECOVER IT
From a number to a sprint that delivers it.
In 30 minutes Pieter shows what the first sprint looks like that brings this number into your organization. Fixed price, live in production. No pitch.
Online videocall. Direct in his calendar.
Friction analysis within 24 hours.
Pieter reviews your results personally and sends a friction report within 24 hours.
No spam. Your data will not be shared.
COSTS vs. BENEFITS
What friction costs. What elimination yields.
What friction costs
€0
estimated annual friction costs
Every year you wait, you pay this again.
What elimination yields
€0
estimated annual benefit
Hours that return for work that truly creates value.
Cost calculation based on your inputs. Productivity gain: 70% of freed hours redirected to value-adding work at 1.3x hourly value. Recruitment savings: conservative estimate based on industry averages.
WHAT THIS MEANS
Your friction in perspective
What happens with the freed hours?
A planner who no longer spends three hours a day collecting data can actually plan. A buyer who no longer copies files manually can evaluate suppliers. An operator who no longer waits, produces.
Let computers do what they're better at: collecting, combining, presenting data. And let people do what they're better at: judging, deciding, improving.
BREAKDOWN
People. Data. Technology.
0/8
People
Search time and wait times
0/8
Data
Manual transfers and reporting
0/4
Technology
System fragmentation
This is just the tip of the iceberg
This scan measures five common frictions. In practice, most organizations have many more: quotes that take too long, quality problems that are only visible after the fact, invoices that don't match. Each friction costs time and money every day.
The good news: every friction you eliminate frees up capacity for the next. Each step funds the following.
NEXT STEP
What does your number mean?
In a 30-minute conversation we determine which friction costs you the most and which solution fits. No pitch. No demo. An honest conversation about where it hurts and what it costs.
Talk to Pieter
Discuss your results, determine which friction costs you the most, and hear what the first step looks like. 30 minutes. No pitch.
Schedule a conversation →ALSO USEFUL
Want to know where your frictions sit?
This scan calculates what your frictions cost. The AI Readiness Scan shows where they sit: People, Data or Technology. 12 questions. 5 minutes.
Take the AI Readiness Scan →REFERENCE
What does the score mean?
Foundation in order, improvement opportunities present
Structural value leakage
Demonstrable costs, every week
Workarounds as a business model