FRICTION SCAN
What does friction cost your organization?
5 questions. 3 minutes. Your personalized number.
5 QUESTIONS
Where does friction sit?
Recognize the situations. Pick what fits best.
Most directors recognize at least three of these five situations.
Answer all 5 questions first.
YOUR ORGANIZATION
Almost there. We need three numbers.
To calculate your personalized friction cost.
YOUR RESULT
Friction score: 0/20
€0
per year in friction costs
Your answers determine friction hours per employee per week. We multiply by your number of employees, working weeks per year, and hourly employer cost (salary + 35% social charges).
This is a conservative estimate, not a best-case scenario. Goal: conversation starter, not accountant's report.
Your results are ready.
Based on your answers we calculated the friction costs in your organization. Where do we send your personal friction report?
Pieter will personally review your results and send you a friction report within 24 hours.
Your data will not be shared. No spam.
COSTS vs. BENEFITS
What friction costs. What elimination yields.
What friction costs
€0
estimated annual friction costs
Every year you wait, you pay this again.
What elimination yields
€0
estimated annual benefit
Hours that return for work that truly creates value.
Cost calculation based on your inputs. Productivity gain: 70% of freed hours redirected to value-adding work at 1.3x hourly value. Recruitment savings: conservative estimate based on industry averages.
WHAT THIS MEANS
Your friction in perspective
What happens with the freed hours?
A planner who no longer spends three hours a day collecting data can actually plan. A buyer who no longer copies files manually can evaluate suppliers. An operator who no longer waits, produces.
Let computers do what they're better at: collecting, combining, presenting data. And let people do what they're better at: judging, deciding, improving.
BREAKDOWN
People. Data. Technology.
0/8
People
Search time and wait times
0/8
Data
Manual transfers and reporting
0/4
Technology
System fragmentation
This is just the tip of the iceberg
This scan measures five common frictions. In practice, most organizations have many more: quotes that take too long, quality problems that are only visible after the fact, invoices that don't match. Each friction costs time and money every day.
The good news: every friction you eliminate frees up capacity for the next. Each step funds the following.
NEXT STEP
What does your number mean?
In a 30-minute conversation we determine which friction costs you the most and which solution fits. No pitch. No demo. An honest conversation about where it hurts and what it costs.
Talk to Pieter
Discuss your results, determine which friction costs you the most, and hear what the first step looks like. 30 minutes. No pitch.
Schedule a conversation →REFERENCE
What does the score mean?
Foundation in order, improvement opportunities present
Structural value leakage
Demonstrable costs, every week
Workarounds as a business model