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What does friction cost your supply chain?

5 questions. 3 minutes. Your personalized number.

Step 1 of 3

Where does friction sit in your operation?

Recognize the situations. Pick what fits best.

1 How much time do employees spend per week looking up order, inventory or production data that exists somewhere in a system?
2 How often do logistics or production processes stall because information, approval or a decision is delayed?
3 How often is data about orders, inventory or shipments manually transferred between systems (Excel, CSV, copy-paste)?

Most operations directors in logistics and manufacturing recognize at least three of these five situations.

4 How much time does it take weekly to compile a production, inventory or delivery report?
5 How many different systems (ERP, WMS, TMS, Excel, email) do employees need to consult daily for their work?

Answer all 5 questions first.

Almost there. We need three numbers.

To calculate your personalized friction cost.

Employer cost incl. social charges (+35%): approx. €31/hour
Standard NL: ~1,760 hours (40h/week, 44 working weeks)

Friction score: 0/20

€0

per year in friction costs

Your answers determine friction hours per employee per week. We multiply by your number of employees, working weeks per year, and hourly employer cost (salary + 35% social charges).

This is a conservative estimate, not a best-case scenario. Goal: conversation starter, not accountant's report.

Your results are ready.

Where do we send your personal friction report?

Pieter Verhoeven

Pieter will personally review your results and send you a friction report within 48 hours.

Your data will not be shared. No spam.

What friction costs. What elimination yields.

What friction costs

€0

estimated annual friction costs

    Every year you wait, you pay this again.

    What elimination yields

    €0

    estimated annual benefit

      Hours that return for work that truly creates value.

      Cost calculation based on your inputs. Productivity gain: 70% of freed hours redirected to value-adding work at 1.3x hourly value. Recruitment savings: conservative estimate based on industry averages.

      Your friction in perspective

      What happens with the freed hours?

      A planner who no longer spends three hours a day collecting data can actually plan. A warehouse operator who no longer copies files manually keeps inventory accurate. A logistics coordinator who doesn't wait for approvals, delivers on time.

      Let computers do what they're better at: collecting, combining, presenting data. And let people do what they're better at: judging, deciding, improving.

      People. Data. Technology.

      0/8

      People

      Search time and wait times

      0/8

      Data

      Manual transfers and reporting

      0/4

      Technology

      System fragmentation

      EMPACK DEAL

      3 spots available in May.

      We can onboard 3 more organizations in May. Friction scan today, BrainChat live within weeks. Private AI chatbot on your own data. Fixed price, sovereign data.

      More about BrainChat →

      What does your number mean?

      In a 30-minute conversation we determine which friction costs you the most and which solution fits. No pitch. No demo. An honest conversation about where it hurts and what it costs.

      Pieter Verhoeven - BrainStax

      Talk to Pieter

      Discuss your results, determine which friction costs you the most, and hear what the first step looks like. 30 minutes. No pitch.

      Schedule a conversation →

      What does the score mean?

      5–8
      Limited friction

      Foundation in order, improvement opportunities present

      9–12
      Visible friction

      Structural value leakage

      13–16
      Structural friction

      Demonstrable costs, every week

      17–20
      Acute friction

      Workarounds as a business model